Customer Survey Results 2024
In June 2024, Nomen Nescio conducted a Customer Survey, which was sent out as a newsletter. Nearly 400 customers responded within just a few days. We are truly grateful for your time, support, and all the detailed and thoughtful feedback and suggestions you provided. We have heard you.
The survey focused on several key areas, including the interest and effectiveness of Nomen Nescio's marketing and promotional methods, the functionality of the nomennescio.fi online store, customer satisfaction with our product selection, and the overall experience in our physical store. Additionally, the survey generally measures customer satisfaction, brand perception, and areas for improvement. Gathering this information is crucial, as it helps us understand our customers’ needs and preferences better, allowing us to enhance our products, services, and overall customer experience.
Below, you can see a summary of the results.
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Customer Survey 2024 Results
How likely are you to recommend Nomen Nescio products to a friend, colleague, or family member? Average rating: 9.05 / 10
How satisfied are you with our selection of black clothing? 8.6 / 10
How satisfied are you with the quality of our products? 9.15 / 10
How interesting do you find the content on the @nomennescio.fi Instagram account? 7.2 / 10
How interesting do you find the content of our newsletters? 7.4 / 10
How easy do you find it to use our website nomennescio.fi? 8.55 / 10
How easy is it to make a purchase on nomennescio.fi? 8.7 / 10
How satisfied are you overall with your online shopping experience? 8.7 / 10
How appealing do you find the overall look and interior design of the store? 8.55 / 10
If you have visited our store, how smooth was your shopping experience? 8.7 / 10
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Thank you to everyone who participated! Your input is greatly appreciated and will play a crucial role in enhancing our offerings and better meeting customer needs. Thank you for your continued support.
The survey focused on several key areas, including the interest and effectiveness of Nomen Nescio's marketing and promotional methods, the functionality of the nomennescio.fi online store, customer satisfaction with our product selection, and the overall experience in our physical store. Additionally, the survey generally measures customer satisfaction, brand perception, and areas for improvement. Gathering this information is crucial, as it helps us understand our customers’ needs and preferences better, allowing us to enhance our products, services, and overall customer experience.
Below, you can see a summary of the results.
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Customer Survey 2024 Results
How likely are you to recommend Nomen Nescio products to a friend, colleague, or family member? Average rating: 9.05 / 10
How satisfied are you with our selection of black clothing? 8.6 / 10
How satisfied are you with the quality of our products? 9.15 / 10
How interesting do you find the content on the @nomennescio.fi Instagram account? 7.2 / 10
How interesting do you find the content of our newsletters? 7.4 / 10
How easy do you find it to use our website nomennescio.fi? 8.55 / 10
How easy is it to make a purchase on nomennescio.fi? 8.7 / 10
How satisfied are you overall with your online shopping experience? 8.7 / 10
How appealing do you find the overall look and interior design of the store? 8.55 / 10
If you have visited our store, how smooth was your shopping experience? 8.7 / 10
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Thank you to everyone who participated! Your input is greatly appreciated and will play a crucial role in enhancing our offerings and better meeting customer needs. Thank you for your continued support.